What we Do
Your clients are our top priority
We are passionate about serving your clients and ensure that this is at the forefront of what we deliver. We strive for your clients to have the most memorable experience and treat their holiday as if it were our own. We are on ground and available to assist and guide your clients wherever needed. As industry veterans we are highly connected with the local community, our suppliers and other industry counterparts and ensure that we deliver safe and unforgettable holidays.
We understand the nuances of travel in Sri Lanka
Our sales and product teams have had overnight stays in over 50 hotels, visited over 200 hotels and personally experienced over 50 excursions that we offer across the island. We, ourselves, are extensive global travellers and understand what it feels like to be in the shoes of our customers. We can provide firsthand information on the travelling experience in Sri Lanka. Family friendly hotels, quality of beaches, travelling times, and genuine experiences are all considered when planning your holidays. We can recommend the best off the beaten track experiences and hidden gems of Sri Lanka.
We focus on local, authentic experiences
We focus on finding interesting local experiences where clients interact with locals and get a better understanding of our heritage and culture. Visits to temples during “puja”, sharing a meal at a local home, and learning about religious beliefs, we know, add value to the holiday experience. We are personally involved in selecting local experiences based on their authenticity and sustainability. We are committed to sustainability and are aware of the positive and negative effects of tourism to our communities.
Our Value Proposition
Constant innovation and attention to detail
Accurate and timely information
Responsibility to all our stakeholders
Sustainability in all aspects of our business
What our Partners Say
We have been working with Pan Lanka since 2015 and have consistently received extremely high standards of service throughout the entire process from obtaining quotes to ensuring our clients have the best possible experience. Professional, reliable, and trustworthy, Pan Lanka are a pleasure to work with.
ChrisTour Operator Owner, UK
Efficient quoting, backed up with excellent first hand product knowledge from the Pan Lanka team, delivers consistently excellent experiences for our clients. Driver Guides are trained, informed and friendly, delivering the best possible holiday for our clients.
We have worked closely with Pan Lanka Travels for over 10 years and consider them to be both an exemplary business partner and a long-term friend. Their consistently high level of service in all areas – from itinerary planning to operational details to hotel negotiations to the assignment of talented/caring guides – has been a hallmark of how their business is conducted and helped our business to grow substantially in Sri Lanka.
ShawnDestination Head, UK
Pan Lanka Travels prides itself in having a dedicated team with some having been a part of the business for over 30 years. We have a second generation of young enthusiasts who bring out the innovation and technology to take our company forward.
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